Dorah

I am a 24 year old from the near rural area of Hammanskraal with a completed degree in BSc Mathematical Sciences with Computer Science and Statistics as majors at the newly named university of Sefako Makgatho Health Sciences in Ga-Rankuwa. An nqf3 certification in freight forwarding and clearance with work experience obtained from Kuehne + Nagel; one of the major freight handling companies which covered rotation within the different departments which were Sales, Insurance, Airfreight, Seafreight, Accounts, Road Freight and Warehouse.

Again I have notable experience in SAP systems and Customer Service which was obtained from National Ceramic Industries (Samca); one the most reputable companies in the ceramic manufacturing industry. Through out I have learnt that customers are the reasons why companies stay in business and as a result to maintain profitable results as a company we must always put them first.

From my elementary school days I have always been a hardworking-passion driven individual who remained focused with one ultimate goal; passing my grades with excellent marks. I believe that this is what set me apart from my peers. My resilience and ability to communicate effectively gave birth to other things as I was often elected by both my teachers and classmates to be their class representative and a group leader when assigned tasks. Being a results driven individual has helped me in making sure that I set goals to achieve.

Availability: As soon as possible

Willing to travel: 50 miles

Experience: 09/12/2015 – 12/12/2016
General Assistant / Pick ‘n Pay, Denneboom
Ensuring that at the beginning and ending of shift; cash drawer money is counted and monies correspond.
Scanning of goods, receiving payment in the form of cash, credit card, vouchers or store stamps then issuing change, receipts or ticket.
Ensuring that pricing is correct.
Where a credit was requested, check product for damages, if in good condition a refund on the total cost of the product was given.
Resolving customer complaints and providing relevant information, involving supervisor or manager where necessary.
Pleasantly deal with customers to ensure satisfaction.

12/05/2017 – 24/02/2018
Freight Forwarding and Clearance Apprentice/ Kuehne+ Nagel, Johannesburg - Edenvale
Evaluation of cargo and load specification then booking transport.
Invoicing and preparing cost sheets.
Handling customer queries.
Track and tracing cargo and informing client about ETA.
Clearing cargo through customs and delivering when required.


01/03/2018 – 19/07/2018
Sales Assistant / National Ceramic Industries - Samca, Hammanskraal
Assisting customers with the items needed.
Performing stock orders through SAP system and ensuring stock levels are well maintained around the shop.
Handling inbound calls; providing customers with information on pricing and product availability.
Making outbound calls so as to follow up and provide feedback to potential customers.
Maintaining a clean working environment.