Jean Jacques

My name is Jean Jacques Mbumba Dhyabondo.

I have a good academic background in both French and English, and believe that I could apply the combination of my knowledge and experience to contribute to the growth of any company.

In addition to the practical experience, I am good negotiator, very creative, goal driven, passionate, full of energy, fast learner and customer focused. I am also able to liaise at all levels.

I have enclosed a copy of my curriculum vitae with additional information about my qualifications and working experience.

I look forward to hearing from you.

Kind regards

Availability: I am available immediately

Willing to travel: 50 miles

Experience: PROFESSIONAL EXPERIENCE AND TRAINING

A. FULL TIME

- From February to July 2018 – Microsoft Dynamics 365 Consultant at ITTHYNK SMART SOLUTION – Assigned to ERG Africa for MSD365 (Microsoft Dynamics 365) Training.

- My tasks:

 Provided Microsoft Dynamics 365 for Finance and Operations training to Frontier SA (DRC) agents from 11 June to the 05 July 2018

- From May 2014 to 2017 - Technical Consultant / IT Support Agent: IBM South Africa / Kelly Group - providing IT support to employees of the Coca Cola Enterprises in 7 countries; including: France, Belgium, Bulgaria, Sweden, Norway, Great Britain and the United States

My tasks:

 First point of contact between the company (IBM) and the client Coca Cola Company
 First point of contact between the Coca Cola Enterprises and its employees
 Task includes pass word reset,
 Technical Support for minor IT related issues,
 Creation and management of outlook email accounts
 Assistance with SAP software

- From July 2011 to May 2014 - Cell Phones repair Technician: CENTERFIELD Software (Subcontracting Vodacom / South Africa)

My tasks

 Test Phones to make a diagnosis of the problem or breakdown
 If the unit (phone) is faulty, repair it
 Do a software update depending on the phone Make and Model
 Refurbishment of all received units (phones)

- From November 2006 to May 2011 - Cell Phones repair Technician: SUPPORT CELLULAR (Subcontracting Vodacom / South Africa)

My tasks

 Test Phones to make a diagnosis of the problem or breakdown
 If the unit (phone) is faulty, repair it
 Do a software update depending on the phone Make and Model
 Refurbishment of all received units (phones)

- From 2005 to May 2006 – Junior Designer, Presenter and Producer of televised broadcasts and documentaries: PREAVIS Audiovisual/ South Africa

B. PART TIME

- Documents translator for the company RenForm (John Nginzaza - +27784110193)
- Voice Over artist / Off-camera / Off-Stage Commentary for Final Fade (Chad Harding - +27842024455)
- Voice Over artist / Off-camera / Off-stage Commentary for Papama Media (Papama + 27741425789 / +27726533067)