Shannon Cherie

I`m studying towards my bachelors degree at Siam Technology College.
I am able to accept responsibility and accountability.I consider myself to be a reliable, honest, courteous, friendly, helpful, hard working and a committed individual. I thrive to be well organised and disciplined and have respect for the work that I do.
I believe I would serve as a positive feature to the company.

Availability: Monday - Saturday
7 hours per day

Willing to travel: Home Only

Experience:
Old Mutual– Contact Centre 01 May 2007 - 31 December 2008
✓ Helped members claim for health accounts.
✓ Assisted brokers with clients.
✓ Done changes/updates on memberships.

Liberty Health Medical Scheme 02 January 2009 - 30 April 2014
✓ Helped manager with escalations and teamwork.
✓ Serviced clients, brokers and doctors with accounts.
✓ Maintained a great service level telephonically.
Telesure 01 October 2015 - 13 April 2017
✓ Helped clients understand their policy.
✓ Called clients that required help.
✓ Maintained a service level telephonically and face to face.

Education
2006 Premier College - Grade 12 (High School)
2016 University of Cape Town (UCT) Operational Management Course
2017 TESOL ( Teaching English as a second language)
Additional Experience
May 2017 120 Hour Internationally Accredited TESOL
May 2017 40 hrs. Thai Culture and Language Orientation
May 2017 8 hour observation of English lessons in Thai public school
May 2017 Camp instructor for ASEAN English Camp in Hua Hin  
May 2017 Teaching Experience in Non-profit English Camp
May 2017 Teaching activities and lesson plans were closely evaluated by Program Director and Local School Director
British Language School 22 May 2017-30 May 2018
✓Teaching EP 3 students aged 8 years old to 9 years old at Cherngtalay Municipality School (Phuket)
✓Teaching English and Science.
Asean Language School 4 June 2018 - 31 December 2018
✓Teaching at Pattanawit School.
✓All subjects to special need children